Ordr and GE HealthCare Work in partnership to Enhance Clinical Network Performance, Efficiency, and Security for Healthcare Providers

Ordr and GE HealthCare Work in partnership to Enhance Clinical Network Performance, Efficiency, and Security for Healthcare Providers

January 23, 2023 : Ordr, the leader in connected device security, reported that it collaborates with GE HealthCare to offer clients a solution leveraging Ordr’s market-leading platform for health plans.

GE HealthCare and Ordr to deliver continuous network performance and security monitoring of all clinical acquisitions.

The solution handles critical patient care challenges across three key stakeholder bodies: biomedical and healthcare technology management (HTM) teams, providing them the granular visibility as well as implementation and utilization insights they need to enhance medical device management; IT teams, allowing them to monitor network connectivity and performance, while mapping device communications flow; and security teams, allowing them to recognize, prioritize, and self-manage responses to susceptibilities, threats, or anomalies.

Healthcare providers depend on many network-connected devices to enhance patient care and enhance clinician productivity. As the care environment becomes more difficult, health systems are toiling with the following:

  • Absence of visibility into device status, such as determining which machines are in-use, identifying new appliances, or devices not yet documented in their asset inventory database;
  • Monitoring and troubleshooting devices affected by communications or performance issues;
  • Absence of accurate device data (OS, software version, etc.) to assess risks, address vulnerabilities, and implement mitigations; and,
  • Locating mobile and portable devices, with numerous organizations spending almost an hour every person per shift exploring for equipment in need of a service action

To help assure continuity of service for these devices, continuous network performance, and safety monitoring are essential. Utilizing Ordr’s solutions will enable GE HealthCare to provide constant network performance and security monitoring of all clinical assets linked to the CARESCAPE network. The established, market-leading capabilities of the Ordr platform will help promote broad visibility, performance monitoring, security, and management of all clinical assets on the CARESCAPE network, supplying customers with enhanced self-management capabilities for their essential patient care devices.

“Empowering biomedical technicians, clinical creators, and hospital IT with easy-to-use tools aimed at enhancing self-managed network security, productivity, and tools uptime is key to enhancing critical patient care,” stated Alla K. Woodson, GE HealthCare’s Global GM, Patient Care Solutions, Services & Consumables. “The network implementation and security solution brings together the technology and ranking of our two organizations to help assure that our customers have visibility and access to actionable perspicuity.”

“Hospitals and healthcare establishments rely on GE HealthCare’s CARESCAPE networks to host essential patient care devices. It is of the utmost significance that these networks—and everything connected to them—stay secure and operating at peak efficiency,” stated Jim Hyman, CEO of Ordr. “The deep integration of the Ordr solution with the GE HealthCare CARESCAPE network will aid in giving healthcare institutions comprehensive clinical asset visibility, security and execution capabilities they require to optimize and protect their environment of care.”

With this new service benefit, healthcare organizations will be able to:

Gain Granular Visibility to All Machines in the GE CARESCAPE network – get real-time visibility and automate stocks of all assets on the CARESCAPE Network, with device data that can be combined with living computerized maintenance management systems (CMMS). Entrance granular details on GE HealthCare clinical assets, such as hard-to-trail patient data modules and which bedside monitors they are associated to.

Enable Improved Machine Performance and Help Lower Downtime – Enable application-level routine monitoring of GE HealthCare Patient Care machines. Monitor HL7 application flows with actionable warning that can speed up troubleshooting and help lessen the impact of downtime.

Watch your Entire CARESCAPE Ecosystem – Deliver a bird’s-eye view monitoring of the whole CARESCAPE ecosystem to help catch performance and availability problems with switches & UPS power supplies in near real-time to help improve uptime.

Promote Preventative Maintenance Efficiencies through near Real-Time Data for HTMs – Eradicate the manual effort and time needed to locate networked devices and determine whether they are in use, depending on near real-time network and physical data to satisfy Preventative Maintenance.