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May 11, 2023 : Louisville Courier Journal, a number of Norton Healthcare’s computer network systems have stood offline since Tuesday.
The Louisville-based healthcare conglomerate first had “problems with our computer network” and “obtained a suspicious communication connected to our information systems” Tuesday, as per Renee Murphy, Norton’s senior vice president and chief marketing and communications officer.
Norton brought several systems offline – including internet and email access – as a safeguard.
“We are functioning closely with external partners to thoroughly investigate the network while simultaneously working to restore affected systems,” Murphy reported in an email Wednesday.
All sites remain open and operational, with the health care system heeding “established protocols” for the circumstances.
As of 4:15 p.m., Wednesday, some of Norton’s systems have been somewhat patched, as per an email from Maggie Roetker, public relations director for Norton. She did not explain what was still offline.
Norton has more than 40 clinics and hospitals in Louisville and is the city’s third-biggest private employer.
