Navigating The Pandemic With Expertise | Benedikt Brueckle

Benedikt Brueckle

" CompuGroup Medical strives to provide world-class solutions that meet the needs of providers with improved clinical documentation, faster revenue acquisition, and more efficient points of engagement between provider and patient. "

Benedikt Brueckle


CompuGroup Medical

Benedikt Brueckle Award

During this global pandemic, providing a healthy environment for patients and staff is more critical than ever. Practices and laboratories must adjust to changing patient needs, social distancing guidelines, and a rapidly evolving administrative landscape. CompuGroup Medical has helped clients meet these challenges by making its intelligent telemedicine software more accessible than ever before. CompuGroup Medical offered CGM ELVI Telemedicine to providers for free at the beginning of the pandemic so that no patient would find themselves without access to care. As virtual consultations quickly became commonplace, CompuGroup Medical introduced CGM Remote Patient Monitoring to help patients receive superior care at home. As the healthcare industry’s trusted technology partner, CompuGroup Medical delivers software solutions and services designed to make healthcare more efficient, from reimbursements to improved care offered to patients.

In the United States, Europe, and around the globe, CompuGroup Medical is a leader in mitigating the spread of COVID-19. Building upon its extensive history of supporting medical providers with advanced technology, products, and services, CompuGroup Medical US (CGM US). has been able to combat the virus in a multitude of powerful ways:

  • Telemedicine
  • Remote Patient Monitoring
  • COVID-19 Testing
  • COVID-19 Billing & Reimbursement
  • Telemedicine Equipment

In the United States, CGM ELVI Telemedicine helps physicians reduce personal contact and prevent the spread of COVID-19 in waiting rooms and among patients and staff. CGM US rose to meet the surging demand for telemedicine in the early months of the pandemic by offering this critical solution to providers at no initial cost. This effort alone helped thousands of providers begin seeing patients virtually and saved an unquantifiable number of lives in the process. Building on the success of CGM ELVI, CompuGroup Medical US expanded its portfolio to include Remote Patient Monitoring. This new service allows providers to monitor patients without the need for in-person visits. With Remote Patient Monitoring, providers can offer superior care and protect patients and staff from the spread of infectious diseases.

As CompuGroup Medical has introduced practices to the critical benefits of telehealth, it has continued to provide innovative solutions to satisfy the healthcare industry’s daily operational needs. CGM Revenue Cycle Management allows clients to continue providing care without the worry of disruption caused by billing and reimbursement challenges. CGM’s trusted EHR and practice management systems—including CGM web EHR, CGM ENTERPRISE, and CGM CLINICAL—have proven to be the synchronized solutions that can successfully sustain a healthcare practice, even amidst a global pandemic.

Concurrently, CGM US helps laboratories rise to meet the demands of complicated COVID-19 testing procedures and state-mandated reporting guidelines. By promoting end-to-end COVID-19 testing assistance, CGM US helps labs adopt the necessary workflows, offer services directly to patients, and meets the unique reporting mandates of all 50 states.

With CGM eMEDIX Reimbursement Solutions, CompuGroup Medical navigates the complex new requirements put in place for COVID-19 billing within the United States. By continually monitoring and implementing the evolving mandates of the Centers for Medicare & Medicaid Services and other authorities, CompuGroup Medical ensures that its partners receive the reimbursements they need to continue providing their critical services without disruption. From Hawaii to New York, laboratories, and medical providers in the United States can meet the demand for COVID-19 testing thanks to the efforts of CompuGroup Medical.

CompuGroup Medical is a leader both externally and internally in the fight against COVID-19. CGM US monitors the severity of the pandemic and coordinates its response to the coronavirus and the healthcare needs of the country accordingly. One such provider was Beach Family & Urgent Care, a growing, family-run business with seven locations in the South Carolina area. As the effects of the global pandemic worsened, Beach Family & Urgent Care faced a new challenge as its patient population became reluctant to visit a medical office for fear of infectious disease. By adopting CGM ELVI Telemedicine, this South Carolina healthcare provider discovered that many patients prefer telehealth today-especially if they are concerned about contracting an infectious disease.

Looking ahead, CompuGroup Medical is at the forefront of a paradigm shift toward telemedicine and other disruptive technology for enabling efficient healthcare. The path forward includes the evolution of provider-delivery models. These delivery models require best-in-class technologies and services solutions to facilitate alternate care formats, improved outcomes, and lower costs.

CompuGroup Medical strives to provide world-class solutions that meet providers’ needs with improved clinical documentation, faster revenue acquisition, and more efficient points of engagement between provider and patient. For the days to come, CompuGroup Medical will expand and enhance its innovative portfolio to empower healthcare organizations, enabling the best possible care and outcomes for patients while increasing practice/organization revenue.


“It’s user-friendly, and that’s a key thing here. We were able to train people quickly, even if they had not previously used an LIS system.”

– Tessa Wyllie, Medical Laboratory Mentor & Senior Microbiology Scientist, Menzies School of Health Research

“At Teche Action Clinic, we strive to be a leader in the delivery of safe, quality, comprehensive primary and preventative healthcare. CompuGroup Medical has been a true business partner, supporting us in that mission for more than 10 years. Year after year, we continue to experience the benefits of the company’s products and services.”

-Jennifer Fabre, MSN, APRN, NP-C, CDE, Chief Health Officer/Clinical Operations Manager at Teche Action Clinic.